MacHighway SiteBuilder: Setup Sparrow to check an IMAP account

An IMAP email account is an account that stores messages on the mail server. The advantage to checking emails with IMAP is that you have a central storage for all of your mail and your archives can be checked from any computer with an internet connection. Please note that Sparrow can only be setup to check via the IMAP protocol. If you would like to setup a POP account you should look into our POP setup instructions for Apple's Mail app here. To create and check an IMAP account with the Sparrow application, follow the below instructions:

1. Login to the cPanel for your hosting package by:

1. Logging into the Client Area at https://customers.machighway.com/
2. Click on Services > My Services.
3. Click the View Details button to the right of the SiteBuilder package.
4. Click the Login to cPanel button

2. Click on the Email Accounts module in cPanel.

3. Scroll down the page until you see a list of your existing email addresses. Click the Configure Mail Client link for the email address you want to setup in the Apple Mail client.

4. On the next screen you will see a list of email programs and methods of checking email. Near the bottom of the page you will see Manual Settings specific to this email address. This will have all of the information you need, less your password. NOTE: The below details are example information and should not be used in your setup.

5. The first time you open Sparrow you will be automatically be presented with the setup wizard. If this doesn't happen click Sparrow > Preferences > Accounts, then click the + button on the bottom right of the Accounts window to add a new account.

6. Enter your full name, full email address, and email password, then click Create.

7. On the next screen you will be entering your recieving server information. Your IMAP server and Login can be found in your cPanel, Please refer to step 4 above. You want to use the server listed next to Incoming Mail server (SSL). (Make sure you are using the sever address listed in your cPanel and not the example server in the screenshot below) Once you've entered the correct details, click Next.

8. On the resulting screen you will be entering your sending server information. Your IMAP server and Login can be found in your cPanel, Please refer to step 4above. You want to use the server listed next to Outgoing Mail server (SSL). (Again, make sure you are using the sever address listed in your cPanel and not the example server in the screenshot below) Once you've entered the correct details, click Next.

9. Congratulations. Sparrow is now setup and ready to check your email account. Click Done to start using Sparrow.

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