Email Only Hosting

If you have purchased our MacHighway Website Builder service, or if your website hosted with a third party web host, but you want to keep your MacHighway email services, you can purchase one of your new Email Only Hosting plans. These plans offer cPanel based emails without the web hosting or DNS services at a reduced rate then a full hosting plan.

Take a look at our available plans and see if one is right for you.

Sections

• Email Only Hosting
• Available Plans
• How to purchase an Email Only plan
• Updating your DNS records
• Accessing your Email Only service

Email Only Hosting

Our cPanel base Email Only services offer the standard Email & Spam functionalities of any cPanel account, but do not include any non-email features/functionalies, such as web hosting, DNS or other services. This product line is ideal for anyone who purchased the Web Builder but also wants email, or anyone who uses a 3rd party website solution, but still needs email.

Features include:

• Email Accounts
• Webmail, IMAP, POP
• Forwarders, Email Routing, Auto Responders
• Spam Assassin, BoxTrapper
• Default Address, Email Filters, Address Importer

Back to Top

Available Plans

We currently have three plans available for our Email Only service:

Back to Top

How to purchase an Email Only plan

In order to purchase an Email Only plan, you will first need to log into your MacHighway client area. If you do not know how to do that, you can find a guide here.

Once you are logged in, click on Order New Services in the Shortcuts menu on the lower left-hand side of the screen. Or, you can click on Services in the upper menu bar and select Order New Services from the drop down menu.

Now, at the Products page, choose Email Only from the category list and click on the Order Now button for the plan of your choice.

You will now need to enter the domain name you wish to use for this service. You have three options here.

1. If you would like to register a new domain name, you can enter your preferred domain in the top section and click the Search button. If the domain is available, you will be able to proceed. If not, you will need to select a different domain.
2. If you have a domain that is currently registered somewhere else, but wish to transfer the domain to us, you can enter it in the second section. This will create an order for the domain transfer as well as the Email Only service. You will need the domain EPP code in order to start the transfer process. You must ensure that your domain is also unlocked and available for transfer.
3. If you already have a domain registered but do not wish to transfer it to us, or if it is already with us, you will use the third section.

Enter you domain in the correct field for your situation and click on the button to proceed.

On the order summery page, you can review your order. Once you are satisfied with the order, click on the Checkout button to the right to proceed with the order. Choose your payment method, check the boxes once you read the Terms of Service, and click on the Complete Order button.

Once your payment is processed, you can return to your client area to start setting up your new plan right away. However, you will need to update your domain DNS records and allow the records to propagate before your service will function. See below for the required DNS records.

Back to Top

Updating your DNS records

Before you can start receiving mail to your new Email Only Hosting service, you will need to update your domain's DNS mail records. You will need to update these records with whoever is hosting your domain name servers.

If you are using our name servers, check out our guide on updating your DNS records.

If you are using different name servers, you will need to contact them to update your DNS records.

The DNS records required are as follows (replace [domain.com] with your domain name).

Back to Top

Accessing your Email Only service

One you have your new Email Only service set up, you can access it from your MacHighway client area. If you do not know how to access your client area, you can find out here.

Once you are logged into your client area, you can access your My Services page by either clicking on the Services block in the center of the screen, or by selecting My Services from the Services drop down menu at the top of the screen.

Once your My Services page loads, you will see a list of all of your services. Click on the Active button, to the right of the Email Only service.

Once loaded, you will see the Actions menu on the left-hand side. In that menu, you will see Login to cPanel. Click this to log into your cPanel account.

From here, you can follow our cPanel Email Accounts guides for help setting up and using your Email Only services.

Back to Top

Accessing your Webmail

You can access your emails using Webmail by entering webmail.[your domain] in the address bar of your browser.

You will now see the webmail login page. Enter your email address and password to log in.

Once you are logged in, you will be taken to the welcome page. You can find more information on using Webmail here.

Back to Top

Still Having Issues?

If you are still having issues, you can contact our Customer Support in the following methods:

Live Chat

You can connect to our Live Chat Support Team from your MacHighway Client Area. If you are not sure how to do this, you can find a guide here.

Our Live Chat team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.

Support Ticket

You can submit a support ticket to our Support Team from your client area.

Our ticket Support Team is available 24/7/365.

Phone support

You can contact our Phone Support Team using the following number:

• US/Canada 1-888-974-0334
• International 1-727-800-3606

Our Phone Support team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.