There are 2 main control panels with MacHighway, each with their own unique login credentials. This article is for retrieving your Client Area login details, which allows you to manage your billing information.
If you have forgotten your username and password for the cPanel, which allows you to manage your hosting account, please click here.
Forgotten Password
If you forgot your MacHighway client area password, you can reset the password from the client area login page.
On the login page, you will see the Forgot Password? button to the right of the Login button. Click here to proceed.
Enter your MacHighway client area username in the field. Your client area username is the email address on file. After entering your username, and clicking the Reset button, you will receive an email to reset your client area password.
I didn't receive a reset email.
If you do not receive the reset email, it is possible that it was filtered by your mail server or mail client. Check your spam/junk folders for the email.
It is also possible that you have the wrong email address. This will be the email where you receive your invoices and notifications.
If you still did not receive your reset email, please contact support using one of the methods below.
Click here to return to the New Customer Guide.
Still Having Issues?
If you are still having issues, you can contact our Customer Support in the following methods:
Live Chat
You can connect to our Live Chat Support Team from your MacHighway Client Area. If you are not sure how to do this, you can find a guide here.
Our Live Chat team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.
Support Ticket
You can submit a support ticket to our Support Team from your client area.
Our ticket Support Team is available 24/7/365.
Phone support
You can contact our Phone Support Team using the following number:
- US/Canada 1-888-974-0334
- International 1-727-800-3606
Our Phone Support team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.
