Keep your payment information up to date to ensure that your services are not interrupted due to missed payments.
Due to restrictions with our payment gateway, the only time you can update your payment information is when you are processing a payment. This is an issue that we are working on a solution to, but at this time, you will need to wait until an invoice is created before you can update your payment method.
How to manually process an invoice
If you would like to update your payment method ahead of time, you can contact our support team and ask them to create an invoice for you before the due date. If you pay an invoice early, it will not change the next due date, so you will not be losing time (wasting money).
Currently, we accept all major credit cards (Mastercard, Visa, AmEx, Discovery, etc.), as well as PayPal.
Still Having Issues?
If you are still having issues, you can contact our Customer Support in the following methods:
Live Chat
You can connect to our Live Chat Support Team from your MacHighway Client Area. If you are not sure how to do this, you can find a guide here.
Our Live Chat team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.
Support Ticket
You can submit a support ticket to our Support Team from your client area.
Our ticket Support Team is available 24/7/365.
Phone support
You can contact our Phone Support Team using the following number:
- US/Canada 1-888-974-0334
- International 1-727-800-3606
Our Phone Support team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.
