Your MacHighway Website Builder will allow you to create a new, responsive website that will look good and all of your devices, whether you are checking your site on your iMac at home or your iPhone on the road.
If you would like to purchase the MacHighway Website Builder, check out this guide.
Accessing your MacHighway Website Builder
Once you have purchased your MacHighway Website Builder and paid your invoice, your new service will be available right away. If you already have a website for your domain, do not worry. You can build your new website without affecting your current website. Your new site will not be live until you update your DNS.
You can access your new MacHighway Website Builder service from your MacHighway client area. If you do not know how to access your client area, you can find out here.
Once logged in, proceed to your My Services section. You can access this section by clicking on the Services block in the center of the client area home page. Or, you can find a link in the upper menu bar. Click on Services, and then choose My Services from the drop down menu.
Once on your My Services page, you will see a list of all of your current and past MacHighway services. Find your MacHighway Website Builder service and click on the Active button on the right-hand side of the service.
This page has a summary of your service, including the date of purchase, your current plan and cycle, and next due date. There is also the options to either Upgrade or Request Cancellation of your MacHighway Website Builder. If you wish to downgrade your service, you will need to Contact Support.
In the bottom section of the page, you will find the DNS information that you will need to use to make your new website live. We will go over this later. There are links to your current website and WhoIs information.
In the center of the screen, you will see the Log In To Site Builder button. Click here to start editing your website. If this is your first time using the MacHighway Website Builder, you will be taken to the MacHighway Website Builder Onboarding Wizard. Otherwise, you will be at the MacHighway Website Builder homepage.
Still Having Issues?
If you are still having issues, you can contact our Customer Support in the following methods:
Live Chat
You can connect to our Live Chat Support Team from your MacHighway Client Area. If you are not sure how to do this, you can find a guide here.
Our Live Chat team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.
Support Ticket
You can submit a support ticket to our Support Team from your client area.
Our ticket Support Team is available 24/7/365.
Phone support
You can contact our Phone Support Team using the following number:
- US/Canada 1-888-974-0334
- International 1-727-800-3606
Our Phone Support team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.
