If you think that your Email Defense password has been compromised, you should update it in your Email Defense dashboard. If you do not remember your Email Defense password, you will need to submit a ticket to support to have it updated.
Updating your Email Defense password
If you know your existing Email Defense password, you can log into your Email Defense dashboard and update the password there. If you don't remember how to access your dashboard, check out this guide.
Once you are logged into your dashboard, you will see the main menu on the left hand side of your screen. If you scroll down to the bottom of this menu, you will see User's Profile under My Settings. Click here to continue.
You will now be able to enter update your password. Enter your existing password in the Old Password field and then enter your new password in both the New Password and Confirm Password fields. Click on Save to confirm the change.
Email Defense Guides
You can find more information on Email Defense using the following links.
- Logging into your new Email Defense service
- Setting up your new Email Defense
- Managing your Email Defense service
- Updating your Email Defense password
Still Having Issues?
If you are still having issues, you can contact our Customer Support in the following methods:
Live Chat
You can connect to our Live Chat Support Team from your MacHighway Client Area. If you are not sure how to do this, you can find a guide here.
Our Live Chat team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.
Support Ticket
You can submit a support ticket to our Support Team from your client area.
Our ticket Support Team is available 24/7/365.
Phone support
You can contact our Phone Support Team using the following number:
- US/Canada 1-888-974-0334
- International 1-727-800-3606
Our Phone Support team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.
