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1. To change your FTP and cPanel password first login to your Client Area (https://customers.machighway.com/clientarea.php).
(Client Area login details can be found in the email with the subject line "MacHighway Client Area Log In Details")
2. Once you're logged into the Client Area, click Services > My Services.
3. Click the View Details button of the package you wish to update.
4. Click the Change Password tab.
5. On the resulting page enter your new password then click the Save Changes button.
This will change your password for both the FTP and your cPanel.
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