Get Setup On The Advanced Spam Quarantine / Virus Filter

 WARNING: Do not use the SpamAssassin junk filter and the Advanced Spam Quarantine & Virus Filter at the same time. You will need to disable one if you intend to use the other.

To have your email filtered using the MacHighway Advanced Spam & Virus Filter send us a request by clicking here and letting us know which domain(s) you want filtered. The Advanced Spam Quarantine / Virus filter is $6.49/month. The spam and virus filtration covers all of the email addresses @ your domain name. If you want to remove a particular address from filtration, you can find the instructions for doing so here.

The Advanced Spam and Virus filter sits between the Internet and our mail server - it intelligently filters out Spam and Viruses from your incoming email. Borderline spam messages are placed in a quarantine area allowing you to see what has been filtered and train the system to better recognize what you want and don’t want in your inbox. The server is updated hourly with virus, malware and phishing (scam) information from Barracuda Networks.

IMPORTANT NOTE: If a message appears in your quarantine, this means that the filter already recognizes it as spam. There is no need to blacklist or delete these messages.

Did this answer your question? If not, please let us know what issues you're having in the MacHighway User Forums.

  • 27 Users Found This Useful
Was this answer helpful?

Related Articles

Changing the frequency of or disabling your quarantine notification

By default, you will receive a quarantine notification on a daily basis. If this occurs too...

Changing your password for the web based quarantine and preferences area

1. To change the password for your advanced spam quarantine open up your most recent...

Disabling Spam filtration for your email address

If you no longer want a particular email address filtered for spam you can remove spam...

Disabling your Quarantine

Disabling the quarantine will not remove your email address from the spam and virus filtration....

Logging into your quarantine and preferences area

You can login to your quarantine area at any time, despite whether you've received a quarantine...