Changing the nameservers on a domain registered through MacHighway

PLEASE NOTE: You only want to update the nameservers listed with your domain name to anything other than ns1.machighway.com and ns2.machighway.com if you plan on pointing a domain name away from us. If you intend to host your site and/or email with MacHighway, you will want to ensure that your namservers are set to ns1.machighway.com and ns2.machighway.com.

There are two sets of instructions in this article. The first set is for customers wanting to point a domain registered through MacHighway to the MacHighway servers. This is useful for domains that were recently transfered to us and need to be updated. The second set of instructions goes over pointing your name servers to antoher host.

If you run into a problem or have a question about the process of updating your name servers, please contact us.

Change your name servers to point to MacHighway

1. To update your nameservers first login to your *Client Area.  https://customers.machighway.com/clientarea.php

*Client Area login details can be found in the email with the subject line "MacHighway Client Area Log In Details"


2.
Once you're logged into the Client Area navigate to DomainsMy Domains


3.
Click on the Manage Domain button to the right of the domain name that you want to modify.


4.
Click the Nameservers tab.

5. You can modify the Name Servers on the resulting screen. Click Use default nameservers then click Change Nameservers.


6.
If the name servers were updated correctly, you should see the following:


Please Note:
If you receive an error that reads: "Registry error, domain's nameservers not updated [Object status prohibits operation]" you will first need to unlock your domain before proceeding with the name server change. Click the Registrar Lock tab to unlock the domain. After you've successfully updated your nameservers, click that tab again to re-lock the domain.

 

Change your name servers to point to another host

1. To update your nameservers first login to your *Client Area.  https://customers.machighway.com/clientarea.php

*Client Area login details can be found in the email with the subject line "MacHighway Client Area Log In Details"


2.
Once you're logged into the Client Area navigate to DomainsMy Domains


3.
Click on the Manage Domain button to the right of the domain name that you want to modify.


4.
Click the Nameservers tab.


5.
You can modify the Name Servers on the resulting screen. Click Use custom nameservers, enter your new name servers, then click Change Nameservers.


Please Note:
 If you receive an error that reads: "Registry error, domain's nameservers not updated [Object status prohibits operation]" you will first need to unlock your domain before proceeding with the name server change. Click the Registrar Lock tab to unlock the domain. After you've successfully updated your nameservers, click that tab again to re-lock the domain.

 

 

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