Marking messages as Spam and Not Spam

A unique feature of the advanced spam quarantine system is it's ability to filter spam based on a personal database that you help create. The system will function more accurately once it learns what you consider to be spam and not spam. You need a good sampling of messages marked as both spam and not spam which will then be added to your personal bayesian database on the system.  The quarantine system will then filter incoming messages based on what is contained in your bayesian database.

To mark messages as spam or not spam first check the box to the left of the message.  Next, click the Spam or Not Spam button depending on what action you want to take.

You want to make sure that you keep a slightly larger number of messages marked as Not Spam, rather than messages marked as Spam.  To view the ratio click Preferences > Spam Settings.

As you can see in the picture below, the messages marked as Not Spam are slightly larger than the messages marked as Spam.  The filter will start working at it's best when you reach around 200 messages.

We recognize that your quarantine will likely contain far more spam messages than valid messages. To maintain the parity between messages marked as Spam and Not Spam, we recommend that if you have a single valid message in the quarantine to mark that message as "Not Spam". Then, mark one of the spam messages as "Spam". With the remaining spam messages in your quarantine, simply mark those for deletion.

Did this answer your question? If not, please let us know what issues you're having in the MacHighway User Forums.

  • 7 Users Found This Useful
Was this answer helpful?

Related Articles

Changing your password for the web based quarantine and preferences area

1. To change the password for your advanced spam quarantine open up your most recent...

Whitelisting / Blacklisting an address

We don't recommend whitelisting or blacklisting most messages. If you whitelist an address, it...

Disabling your Quarantine

Disabling the quarantine will not remove your email address from the spam and virus filtration....

Disabling Spam filtration for your email address

If you no longer want a particular email address filtered for spam you can remove spam...

Releasing valid messages that were quarantined

To release valid messages that were quarantned: 1. Open up your most recent quarantine report...