Synchronize IMAP folders in Apple's Mail Application

A problem unique to Apple's Mail app is it's inability to properly synchronize folders on the server to folders on your Mail app. This doesn't occur on every installation of Apple's mail application, but if you are having a problem with where sent messages, trashed messages or drafts are being stored, then this guide is for you.

PLEASE NOTE: The Inbox is already synchronized properly, so if you are having issues with your Inbox please review the IMAP setup instructions here.

In your main mail window on the left hand rail you should see a grey heading titled with your mailbox name. To the left of that heading you should see an arrow pointing to the right. Click the arrow so that it exposes your "Drafts", "Sent" and "Trash" folder (along with any other folders you may have created)

(In older versions of mail you should see a triangle shaped arrow pointing to the right next to the Inbox for that email account. Click the arrow so that it exposes your "Drafts", "Sent" and "Trash" folder (along with any other folders you may have created).

1. Click on the "Sent" folder below your inbox to highlight it.

 

Apple Mail IMAP setup instructions

2. With the "Sent" folder highlighted, go to the "Mailbox" menu item, select "Use this Mailbox For" and then select "Sent".

Apple Mail IMAP setup instructions

Congratulations. You've now synchronized the Sent folder on your mail app to the Sent folder on the sever. If you'd like to synchronize other folders, such as your Trash, Drafts, and Junk, follow this same procedure.

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