If you think that your Email Defense password has been compromised, you should update it in your Email Defense dashboard. If you do not remember your Email Defense password, you will need to submit a ticket to support to have it updated.

Updating your Email Defense password

If you know your existing Email Defense password, you can log into your Email Defense dashboard and update the password there. If you don't remember how to access your dashboard, check out this guide.

Email Defense dashboard

Once you are logged into your dashboard, you will see the main menu on the left hand side of your screen. If you scroll down to the bottom of this menu, you will see User's Profile under My Settings. Click here to continue.

Password reset

You will now be able to enter update your password. Enter your existing password in the Old Password field and then enter your new password in both the New Password and Confirm Password fields. Click on Save to confirm the change.

Back to Menu

Email Defense Guides

You can find more information on Email Defense using the following links.

Still Having Issues?

If you are still having issues, you can contact our Customer Support in the following methods:

Live Chat

You can connect to our Live Chat Support Team from your MacHighway Client Area. If you are not sure how to do this, you can find a guide here.

Our Live Chat team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.

Support Ticket

You can submit a support ticket to our Support Team from your client area.

Our ticket Support Team is available 24/7/365.

Phone support

You can contact our Phone Support Team using the following number:

  • US/Canada 1-888-974-0334
  • International 1-727-800-3606

Our Phone Support team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.

Was this answer helpful? 0 Users Found This Useful (0 Votes)