Your cPanel hosting service comes with Awstats that you can use to track how your website is doing. Awstats is open source software that tracks who is visiting your website. Here is how you can access the information that Awstats has collected.


Accessing your Site Analytics

To view your site analytics, you will first need to log into your cPanel. If you do not know how to access your cPanel directly, you can find out here.


Once logged in, proceed to the Metrics section and click on the Awstats app.

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Once the app opens, you will be presented with a list of all your domains and subdomains. To view the stats on a domain, find it in the list and click on View.


You will now see the analytics for this domain, collected by Awstats. While there is too much information regarding Awstats to go over here, you can find more information at their site:


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Still Having Issues?

If you are still having issues, you can contact our Customer Support in the following methods:

Live Chat

You can connect to our Live Chat Support Team from your MacHighway Client Area. If you are not sure how to do this, you can find a guide here.

Our Live Chat team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.

Support Ticket

You can submit a support ticket to our Support Team from your client area.

Our ticket Support Team is available 24/7/365.

Phone support

You can contact our Phone Support Team using the following number:

  • US/Canada 1-888-974-0334
  • International 1-727-800-3606

Our Phone Support team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.

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