Now that you have your new web hosting account, you will want to set up your own domain based email addresses. Here is how.


Create an email in your client area

You can create a new email account directly from your client area. If you do not know how to access your client area, you can find out here.

Client Area Home Page

Once you are logged in, you need to access your My Services section. You can access this page in several ways:

  1. You can click on the block in the center of the home page labeled Services.
  2. You can also click on Services on the top menu bar and then select My Products & Services from the drop down.

My Services

You will now see a list of your services. Click on your cPanel web hosting service. Click on anything in the bar, except the domain name. This will take you to your website.

cPanel Management Page

Now, you will be on your Managing service page. This page summarizes your service and includes several shortcut links.

Under the Shortcuts section, you will see Quick Create Email Account. Enter the name of your new email address, choose your domain (if you have more than one set up) and enter a password. Now, click on the + Create button to create your new email address. Your new email will be ready to use right away.

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Create an email in your cPanel

You can also create an email address from your cPanel. If you do not know how to access your cPanel directly, you can find out here.

cPanel Login

Once logged in, scroll down to the Email section and click on Email Accounts.

Email Section

On this page, you will see a list of all your email accounts you have already created. You will also see the + Create button in the upper right-hand side. This will take you to the Create an Email Account screen.

Create Email

Fill in the fields and then click + Create to create your new account.

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I have a new email account! Now what?

Now that you have a new email address, you will want to set it up on your phone or computer so you can start using it.

You can find guides for setting up your devices here.

You can also access your email by using Webmail. There is a guide on accessing your Webmail here.

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Click here to return to the New Customer Guide.

Still Having Issues?

If you are still having issues, you can contact our Customer Support in the following methods:

Live Chat

You can connect to our Live Chat Support Team from your MacHighway Client Area. If you are not sure how to do this, you can find a guide here.

Our Live Chat team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.

Support Ticket

You can submit a support ticket to our Support Team from your client area.

Our ticket Support Team is available 24/7/365.

Phone support

You can contact our Phone Support Team using the following number:

  • US/Canada 1-888-974-0334
  • International 1-727-800-3606

Our Phone Support team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.

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