Keeping your email password secure is vital to keeping your accounts safe and your domain reputation from damage caused by spammers. Updating your email password is good practice, even if you do not believe your account has been compromised. You can update your email passwords from your cPanel.
Accessing your email accounts
In order to update your email address password, you will first need to log into your cPanel. If you do not know how to access your cPanel directly, you can find out here.
Scroll down until you find your Email section and click on Email Accounts.
You will now be looking at a list of all of your email accounts.
Updating your email password
Now that you are looking at your email accounts, find the email that you wish to update and click on the Manage button to the right of the email account that you are looking to update.
At the top of this page, you will see the option to update the email password.
You only need to enter the new password, no need to enter the old password. Below the password, you will see a gauge that will fill as you type the new password. This gauge is the password strength. You will not be able to update the password unless the gauge turns green. You can also use the Password Generator to create a secure password for you.
Once you have the new password entered, scroll down to the bottom of the page and click on the Update Email Settings button to save the new password.
You will now need to update any mail clients that the email is configured on to use the new password. This includes any iPhones or iPads.
Still Having Issues?
If you are still having issues, you can contact our Customer Support in the following methods:
You can connect to our Live Chat Support Team from your MacHighway Client Area. If you are not sure how to do this, you can find a guide here.
Our Live Chat team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.
You can submit a support ticket to our Support Team from your client area.
Our ticket Support Team is available 24/7/365.
You can contact our Phone Support Team using the following number:
- US/Canada 1-888-974-0334
- International 1-727-800-3606
Our Phone Support team is available Monday to Friday from 9:00 AM to 7:00 PM Eastern Time.