Articles

 6 Steps for Troubleshooting Anything

1. Search the knowledgebase You best resource for information regarding your website with...

 Help! I'm getting flooded with bounceback emails from a hacked or spoofed email address.

The Issue:I am receiving dozens (possibly hundreds) of bounceback messages. What is the cause of...

 How to change your Client Area password

Difficulty:   Step by Step Instructions   1. To change your Client...

 I can't login to my cPanel. (hosting control panel)

There are 2 main control panels with MacHighway, each with their own unique login credentials....

 I can't login to my client area. (billing control panel)

There are 2 main control panels with MacHighway, each with their own unique login credentials....

 My site is down. What can I do?

The Problem:You are unable to access your web site.What should I do to fix this? First, go to:...

 Post Account Move

Please take note of the two important variables that may need updated on your account. Your...

 I've hit my inode limit. What can I do?

If you've hit your inode limit, you're now likely having all sorts of problems. Use this article...

 Why do I get an "Index of /" or "Future home of.." page when I visit to my site?

If you see the "Index of /" page and a list of files that you've uploaded.......it means that the...

 Adjusting your computer's DNS settings

You probably found or have been pointed to this article because you are having issues pulling up...

 How To Change File Permissions

 My site is not showing the changes I uploaded

If your site is not displaying the recent content you uploaded to the server you may be looking...

 What IP address is my server on?

1. Login to your cPanel by going to: http://www.yourdomainname.com/cpanel (yourdomainname.com...

 Why do I get a "Page Not Found" error when I go to my site?

Go to your page's URL and review the error. If the error shows this:  The requested URL /...