I can't login to my cPanel. (hosting control panel)

There are 2 main control panels with MacHighway, each with their own unique login credentials. This article is for retrieving your cPanel login details, which allows you to manage your hosting account.

If you have forgotten your username and password for the Client Area, which allows you to manage your overall billing details, please click here.

1. Login to the Client Area at https://customers.machighway.com/ with your Client Area login details.


2. Once logged in, click Services > My Services from the Client Area menu. 

3. You should now see a list displaying your hosting accounts. On the right of the hosting account for which you've forgotten your login details, click View Details

4. Click the Change Password tab.

5. You will now see fields to change your password – but if you look above the New Password field, you will see your current Username / Password. Copy those down (instructions on doing that here) and login to your cPanel at http://www.yourdomain.com/cpanel (replace yourdomain.com with the main domain name on your hosting account.)

Expert Tip:Your cPanel login details are the same as your FTP login details. So, if you ever find that you need and are without your FTP login, just remember that the login and password are shared with the cPanel.

Did this solve your problem?
If not, let us know what trouble you're having in our forums:  http://forums.machighway.com

  • 41 Users Found This Useful
Was this answer helpful?

Related Articles

I've hit my inode limit. What can I do?

If you've hit your inode limit, you're now likely having all sorts of problems. Use this article...

Help! I'm getting flooded with bounceback emails from a hacked or spoofed email address.

The Issue:I am receiving dozens (possibly hundreds) of bounceback messages. What is the cause of...

How to set a hosting package for cancellation

Difficulty:   1. To set a hosting package for cancellation first login to...

What IP address is my server on?

1. Login to your cPanel by going to: http://www.yourdomainname.com/cpanel (yourdomainname.com...

How to swap your primary domain name

In order to swap your domain name you will need to take the following steps:   1. First,...