Articles

Get Setup On The Advanced Spam Quarantine / Virus Filter

 WARNING: Do not use the SpamAssassin junk filter and the Advanced Spam Quarantine & Virus...
Changing the frequency of or disabling your quarantine notification

By default, you will receive a quarantine notification on a daily basis. If this occurs too...
Changing your password for the web based quarantine and preferences area

1. To change the password for your advanced spam quarantine open up your most recent...
Disabling Spam filtration for your email address

If you no longer want a particular email address filtered for spam you can remove spam...
Disabling your Quarantine

Disabling the quarantine will not remove your email address from the spam and virus filtration....
Logging into your quarantine and preferences area

You can login to your quarantine area at any time, despite whether you've received a quarantine...
Marking messages as Spam and Not Spam

A unique feature of the advanced spam quarantine system is it's ability to filter spam based...
Quarantine Reports

Within a day or so after you submit your request you'll start getting Spam quarantine reports...
Releasing valid messages that were quarantined

To release valid messages that were quarantned: 1. Open up your most recent quarantine report...
Reporting spam that was not quarantined

If an item you believe to be spam makes it through our filter, please forward a copy of the...
Welcome to Email Defense

Welcome to Email Defense!  WARNING: Do not use the SpamAssassin junk filter and the Advanced Spam...
Whitelisting / Blacklisting an address

We don't recommend whitelisting or blacklisting most messages. If you whitelist an address, it...
Cancel the Advanced Spam Quarantine service

If you would like to discontinue your Advanced Spam Quarantine service, please submit a ticket to...