Articles
WARNING: Do not use the SpamAssassin junk filter and the Advanced Spam Quarantine & Virus...
Cancel the Advanced Spam Quarantine serviceIf you would like to discontinue your Advanced Spam Quarantine service, please submit a ticket to...
Changing the frequency of or disabling your quarantine notificationBy default, you will receive a quarantine notification on a daily basis. If this occurs too...
Changing your password for the web based quarantine and preferences area1. To change the password for your advanced spam quarantine open up your most recent...
Disabling Spam filtration for your email addressIf you no longer want a particular email address filtered for spam you can remove spam...
Disabling your QuarantineDisabling the quarantine will not remove your email address from the spam and virus filtration....
Logging into your quarantine and preferences areaYou can login to your quarantine area at any time, despite whether you've received a quarantine...
Marking messages as Spam and Not SpamA unique feature of the advanced spam quarantine system is it's ability to filter spam based...
Quarantine ReportsWithin a day or so after you submit your request you'll start getting Spam quarantine reports...
Releasing valid messages that were quarantinedTo release valid messages that were quarantned: 1. Open up your most recent quarantine report...
Reporting spam that was not quarantinedIf an item you believe to be spam makes it through our filter, please forward a copy of the...
Welcome to Email DefenseWelcome to Email Defense! WARNING: Do not use the SpamAssassin junk filter and the Advanced Spam...
Whitelisting / Blacklisting an addressWe don't recommend whitelisting or blacklisting most messages. If you whitelist an address, it...
